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ER1 Emergency Department

The new ER1 Emergency Department and The Heart Center of Niagara represent an investment by Niagara Falls Memorial Medical Center of $20 million in better health for the Greater Niagara region. Located on the corner of Walnut Avenue and 10th Street and connected to the medical center by an overhead walkway, this 56,000+-square-foot signature building reflects the emphasis Memorial is putting on improved emergency services and cardiac care. It also enhances Memorial's status as the only emergency room in Western New York that is fully integrated with a cardiac care center, giving patients 24/7 access to non-invasive PET diagnostic technology.

The cutting edge critical care in the new ER1 will begin right in your home whenever an ambulance comes to your door. Paramedics will be able to connect you to a multiparameter monitoring device that will transmit your vital signs and a clinical-quality electrocardiogram directly to our ER doctors, all of whom are board certified by the American Board of Emergency Medicine. This means doctors will be able to evaluate your status in real time and issue potentially lifesaving orders for your treatment before you even arrive at the hospital. Once you arrive in ER1, you'll find shorter waiting times than ever before.

Medical coverage at ER1 is provided by FDR Medical Services, P.C., a physician group established in 1999 to provide "the highest quality care using residency-trained, board-certified emergency medicine physicians in a cost-effective manner with patient satisfaction at the forefront."

Here are some important facts about our new ER1:

  • ER1 doctors represent the only team of physicians in Niagara County that is emergency room trained and board certified in emergency medicine, giving Memorial lifesaving capabilities previously lacking in Niagara County.
  • The new ER1 is 22,000 square feet, including admitting, waiting areas, etc., or nearly three times the size of our old ER.
  • The new nursing station is 1,500 square feet, compared to 200 square feet in the former Emergency Department.
  • ER1 can accommodate 25 patients at a time: 12 medical, three triage, four "fast track," four behavioral health and two trauma.
  • In the event of a disaster, the waiting room is equipped with built-in surge capacity so Memorial can expand its triage capabilities quickly and easily.
  • The state-of-the-art paperless clinical tracking system will speed incoming patients through the admission and treatment process.

ER1 also has the only dedicated psychiatric emergency department in Niagara County, providing comprehensive psychiatric assessments for individuals of all ages -- including children -- 24 hours a day, seven days a week.

Assessments are completed by specially trained registered nurses, physicians and psychiatrists and include nursing assessments, psychosocial assessments, medical histories and physical exams. Upon completion of each assessment a disposition will be made regarding admission or outpatient follow-up care.

To learn more about Niagara Falls Memorial Medical Center's ER1, please call 716.278.4569.


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