Information for Canadian Patients
We are proud to offer high quality, compassionate care to our neighbors to the north, with the convenience of a close location, fast appointments, and straightforward billing.
A Welcoming, Convenient Location
A growing international patient program at Memorial provides personalized support for Canadians and medical tourists from around the world who travel to another country to obtain medical care. Our team helps coordinate every step of the process, from consultation to treatment and follow up, ensuring a smooth, efficient experience.
We can arrange an almost immediate consultation after your initial contact and, when appropriate, same day diagnostic testing such as MRI, CT scans, and X-rays. Canadian patients benefit from significantly reduced wait times, expert care, a complete package of services, and comprehensive reports sent directly to their personal care provider.
Concierge Team Approach
Our concierge team assists in every aspect of patient care. We help coordinate consultations, arrange diagnostic testing, and schedule follow up appointments tailored to your individual needs.
Patients who stay overnight enjoy private room accommodations. We also support family members by helping them find places to stay, dine, and shop. Available services include:
- Consultation with same day diagnostic testing
- Welcome packet with complete information and itinerary
- Personalized visits from concierge staff
- Coordination of hotel stay
- Discounts for restaurants and shopping
Welcoming Our Canadian Neighbors
We are proud members of the Niagara Falls Ontario Chamber of Commerce and we welcome our Canadian neighbors. We take pride in helping patients who require medical care sooner than they are able to obtain it within their existing network, and we are committed to delivering high quality, compassionate care close to home.
Don't Wait for a Diagnosis That Delays Treatment. Get an MRI Fast!
We offer MRI services with fast appointments that get you on your way to treatment and healing faster. Our state-of-the-art 3T MRI provides fast, detailed imaging. Just minutes from the border, if you're facing a long wait, give us a call.
Will OHIP or my insurance pay for my services?
That depends on the circumstances. Call OHIP and your insurance company to request payment information on procedures and tests conducted in the United States. We ask that you pay us directly for your service. In turn, we will provide you with a bill to submit for reimbursement. In accordance with New York state law, you will need a prescription from your doctor to schedule a test. We will provide the results of your test to your personal physician.
What forms of payment do you accept?
We accept cash, bank drafts, money orders and all major credit cards. Payments must be in U.S. funds. We will be happy to assist you with hotel and other arrangements to ease your stay.
For information or to schedule an appointment, call (716) 278-4570.
If I need a hotel, what is available?
Sheraton at the Falls
Special rates are available to our patients
Click here and enter account number 220153 to book the rate.
Hyatt Falls at Niagara Falls
Special rates are available to our patients
Click here and use rate code: MEDP
Wingate by Wyndham Niagara Falls
Special rates are available to our patients – Must call 716-285-4000 direct for special rates
Click here for more information from Wingate
